Accessibility Statement

Discover our commitment to providing accessible and inclusive digital experiences for every user.

Our Commitment

ePos Daddy is dedicated to ensuring digital accessibility for all users, including individuals with disabilities. We are committed to continuously improving the user experience for everyone and applying relevant accessibility standards to ensure our services are inclusive, user-friendly, and widely accessible.

This Accessibility Statement outlines our ongoing efforts to provide a website, software interface, and documentation that are accessible to users with diverse abilities, in compliance with recognized guidelines.

Accessibility Standards

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which sets out recommendations for making digital content more accessible to a wider range of people with disabilities— including blindness and low vision, deafness and hearing loss, limited movement, speech disabilities, photosensitivity, and combinations of these.

We aim to:

Provide text alternatives for non-text content
Ensure content is adaptable and distinguishable
Offer clear navigation and orientation tools
Maintain input assistance for users completing tasks

Measures to Support Accessibility

To ensure accessibility, ePos Daddy has implemented several initiatives:

Development Practices: We follow accessible design principles when building our website and applications
Staff Training: Our developers and content creators receive training on accessibility standards and best practices
User Testing: We engage users with varying abilities to test features and identify areas for improvement
Technical Audits: Regular evaluations of our systems using accessibility testing tools and third-party assessments

Features Supporting Accessibility

We strive to offer the following features to enhance usability:

Keyboard-navigable interfaces for all interactive components
Screen reader compatibility and ARIA (Accessible Rich Internet Applications) labels
Sufficient color contrast ratios for text and background
Alternative text for images and non-decorative elements
Scalable fonts and resizable interfaces

Compatibility and Supported Technologies

Our website and ePOS software are designed to be compatible with major browsers and assistive technologies, including:

JAWS and NVDA screen readers
VoiceOver on iOS
TalkBack on Android
Chrome, Firefox, Safari, and Microsoft Edge

We recommend using the latest versions of browsers and assistive tools for the best experience.

Limitations and Known Issues

Despite our best efforts, some content or services may not yet be fully accessible. Limitations may include:

Third-party integrations or embedded content not under our control
Older legacy content awaiting update to current accessibility standards
Dynamic user interfaces that may pose challenges with certain assistive tools

We are actively working to resolve these issues and welcome feedback on areas needing improvement.

Feedback and Assistance

We value your input. If you experience difficulty accessing any part of our website or software, or have suggestions for improvement, please contact us:

Email: [email protected]
Phone: +44 7771 111 831
User Testing: We engage users with varying abilities to test features and identify areas for improvement
Technical Audits: Regular evaluations of our systems using accessibility testing tools and third-party assessments

We aim to respond to accessibility inquiries within five (5) business days and will work with you to provide the information or service you need through an accessible communication method.

Ongoing Improvements

ePos Daddy is committed to the ongoing improvement of digital accessibility. Our future plans include:

Incorporating AI-driven accessibility monitoring
Partnering with certified accessibility consultants
Conducting annual audits and user accessibility surveys
Publishing accessibility updates in product changelogs

Accessibility Statement Review

This Accessibility Statement is reviewed annually to ensure it reflects our current practices and legal responsibilities. We may revise this document as we enhance our systems and processes.

For more information about our accessibility initiatives, policies, or assistance with access, please contact:

ePos Daddy c/o Fonalize UK LTD

Email: [email protected]

Phone: +44 7771 111 831

ePos Daddy is a product of Fonalize UK LTD, a company registered in England and Northern Ireland under Company Registration No. 11349144. System, Website & Workflows developed by syhtek software solutions on behalf of Fonalize UK LTD.

Email Address

Need Help or Have Questions?

Reach us anytime at [email protected], We are here to help with anything you need.

ePos Daddy is the all-in-one ePOS platform designed for mobile shops, gadget retailers, repair centers and wholesalers. We help you sell smarter, manage easier and grow confidently, with tools built specifically for tech focused businesses that want real results.